5
4720 56 St, Wetaskiwin, AB T9A 1V7, Canada
Wetaskiwin, Alberta T9A 1V7
(780) 352-4787

Great service and reasonable prices.

Do not use this place for insurance claims. Issues were never addressed that should have been. Unpleasant and rude front staff. Some people just belong in the back twisting wrenches rather then dealing with the public.

Good people. Honest work. Appointment required.

I am from Calgary, but I found myself stranded on the side of the road near Wetaskiwin today. My car was towed to Irvs Westside, and despite them being obviously busy, they took my car in right away, and I was able to get back on the road a few hours later, wth more money still in my pocket than I would have expected. 10/10 would recommend. Thanks guys!

We had a very bad experience here. Brought our vehicle in for an insurance claim three weeks ago and were just able to pick it up today. They were told to go through it with a fine tooth comb and were given approval by the insurance company to do whatever was needed but instead we were always having to call and check in to make sure certain issues were being addressed only to be told that they were waiting for approval from the insurance company? There was terrible communication between the insurance company and Irv's and both got caught up in a blaming game as to why our vehicle was not yet repaired. Furthermore, the front counter person seemed to get more irritated, less professional and more ignorant the more we inquired. We basically were put in the position to have to babysit to make sure the vehicle got done or it may still be sitting there. When it was addressed with the owner. we were basically brushed off and he would not hear what we had to say and chose to defended the poor behaviour of Mr. Personality at the front desk. Lastly, they failed to notify us on 2 counts that our vehicle was done. The first time we travelled 30 minutes from where we live to pick it up as indicated by my insurance agent only to find that multiple items had still not been completed. The second time it required us to call to find out our vehicle had been finished 2 days earlier. When we called them on this, they got tripped up in their lies. We were told that they did try calling my husband's cell phone however their number did not show up in missed or received calls nor did they leave a voice message. We were also told by the owner that they did not have my husband's cell number even though they had called him many times in the past.We have used Irv's many times in the past for a number of different vehicles. We have always been subjected to Mr. Personality's bad attitude until final we were driven to complain about him. As a result, rather then rectifying the problem, we were dealt more and more attitude. In closing, suffice to say, we will not be using Irv's Auto anymore and will be moving on to a more customer friendly, service oriented repair shop.

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Irv's Westside Auto Ltd — Car Repair in Wetaskiwin

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Irv's Westside Auto Ltd

Car Repair at 4720 56 St, Wetaskiwin, AB T9A 1V7, Canada. Here you will find detailed information about Irv's Westside Auto Ltd: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:00 PM
  • Tuesday
    8:00 AM – 5:00 PM
  • Wednesday
    8:00 AM – 5:00 PM
  • Thursday
    8:00 AM – 5:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Alberta
Address:
4720 56 St, Wetaskiwin, AB T9A 1V7, Canada.
City:
Wetaskiwin
Postcode:
T9A 1V7

About Irv's Westside Auto Ltd

Irv's Westside Auto Ltd is a Canadian Car Repair based in Wetaskiwin, Alberta. Irv's Westside Auto Ltd is located at 4720 56 St, Wetaskiwin, AB T9A 1V7, Canada.


Please contact with Irv's Westside Auto Ltd using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Irv's Westside Auto Ltd opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Irv's Westside Auto Ltd

  • Alastair Ruddick
    Added 2016.11.26
    Great service and reasonable prices.
  • Ray St.Pierre
    Added 2016.06.16
    Do not use this place for insurance claims. Issues were never addressed that should have been. Unpleasant and rude front staff. Some people just belong in the back twisting wrenches rather then dealing with the public.
  • Paolo Canton
    Added 2015.09.11
    Good people. Honest work. Appointment required.
  • Kristen DiRocco
    Added 2015.07.15
    I am from Calgary, but I found myself stranded on the side of the road near Wetaskiwin today. My car was towed to Irvs Westside, and despite them being obviously busy, they took my car in right away, and I was able to get back on the road a few hours later, wth more money still in my pocket than I would have expected. 10/10 would recommend. Thanks guys!
  • Heidi St. Pierre
    Added 2014.09.26
    We had a very bad experience here. Brought our vehicle in for an insurance claim three weeks ago and were just able to pick it up today. They were told to go through it with a fine tooth comb and were given approval by the insurance company to do whatever was needed but instead we were always having to call and check in to make sure certain issues were being addressed only to be told that they were waiting for approval from the insurance company? There was terrible communication between the insurance company and Irv's and both got caught up in a blaming game as to why our vehicle was not yet repaired. Furthermore, the front counter person seemed to get more irritated, less professional and more ignorant the more we inquired. We basically were put in the position to have to babysit to make sure the vehicle got done or it may still be sitting there. When it was addressed with the owner. we were basically brushed off and he would not hear what we had to say and chose to defended the poor behaviour of Mr. Personality at the front desk. Lastly, they failed to notify us on 2 counts that our vehicle was done. The first time we travelled 30 minutes from where we live to pick it up as indicated by my insurance agent only to find that multiple items had still not been completed. The second time it required us to call to find out our vehicle had been finished 2 days earlier. When we called them on this, they got tripped up in their lies. We were told that they did try calling my husband's cell phone however their number did not show up in missed or received calls nor did they leave a voice message. We were also told by the owner that they did not have my husband's cell number even though they had called him many times in the past.We have used Irv's many times in the past for a number of different vehicles. We have always been subjected to Mr. Personality's bad attitude until final we were driven to complain about him. As a result, rather then rectifying the problem, we were dealt more and more attitude. In closing, suffice to say, we will not be using Irv's Auto anymore and will be moving on to a more customer friendly, service oriented repair shop.
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